It might sound silly, but this could be the reason why you're getting those annoying connection errors in Mail. Rare is the person who turns off the cellular connection on an iPhone, but it does happen. Step 3: Be sure you have an active internet connection Restart by holding down the on/off button until the Apple logo appears. To restart an iPad that has a Home button, press and hold the top button until the power off slider appears. To restart an iPad that has Face ID, press and hold either volume button and the top button until the power off slider appears. On other iPhones, press and hold the top button until the power off slider appears. On the iPhone SE (2020), 8, 7, or 6, press and hold the side button until the power off slider appears. On iPhone X or later, press and hold either volume button and the side button until the power off slider appears.Touch and hold the Mail app, then swipe up on the Mail app so that it leaves the screen. On iPhones and iPads with Face ID, open the app switcher by swiping up from the bottom of the screen and pausing until the app switcher appears.
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